Responsible Gaming
Gaming Should Be Entertainment, Not Income
At 1win, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
If you find yourself struggling to control your gambling habits, help is available. We encourage you to reach out to support services listed below.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use 1win's services. We strictly enforce age verification to protect minors from the risks of gambling.
If you are under the legal age, please do not attempt to register or place bets. Parents and guardians are encouraged to monitor their children's online activities and use parental controls where available.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behavior, please seek help immediately:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Being secretive about the time or money spent gambling
- Increasing Bets: Needing to gamble with larger amounts to feel the same excitement
- Loss of Control: Being unable to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Using Gambling to Escape: Gambling to relieve stress, anxiety, or depression
- Borrowing Money: Taking loans or borrowing to fund gambling activities
- Relationship Problems: Experiencing conflicts with family or friends over gambling
- Physical Symptoms: Sleep disruption, anxiety, or irritability related to gambling
Self-Help Tools & Player Protection
1win provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Establish a maximum amount you're willing to lose
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Session Timeouts: Set automatic logout times to limit extended gaming sessions
- Account Verification: Review your account statements and gaming history regularly
We encourage all players to use these tools proactively to maintain healthy gambling habits.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, professional help is available. Please contact one of the organizations below:
India
- All India Gaming Federation: Advocacy and responsible gaming guidance for Indian players
- Vandrevala Foundation Helpline: +91-9999 77 8888 (24/7 mental health support, can assist with gambling-related issues)
United Kingdom
- GamCare: www.gamcare.org.uk – Free counseling and support
- GamStop: www.gamstop.co.uk – National self-exclusion scheme
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Counseling and support services
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Resources and education
United States
- National Council on Problem Gambling: www.ncpgambling.org – 1-800-522-4700 (Confidential helpline)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): German health education center with gambling addiction resources
Seek Help Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible.
Contact one of the organizations listed above, speak with a trusted friend or family member, or consult a mental health professional. Your well-being is important.
Remember: Gambling should be fun. If it's no longer fun, it's time to take action.